Delivery Information

Delivery Information

FREE delivery: we deliver free to UK mainland but there is a handling charge of £35 for deliveries to Scotland.

Delivery Area: We only deliver to UK mainland, although we can deliver to a customers choice of forward shipper if so requested. It is then the customers’ responsibilty to arrange onward shipping.

Delivery Times:  We deliver all items as quickly as possible but delivery times vary depending on supplier. Expected delivery times are indicated within each products detailed information. As a guide:

Hypnos:  4 – 6 weeks.

Kingstown: approx 4 weeks.

Julian Bowen: 7 – 14 working days.

Swift mattresses 3  – 5 working days.

Breasley mattresses 3 – 5 working days. Allow extra 48 hours for deliveries north of Dundee.

Kayflex mattresses:  next day if ordered before 10am, or 2 – 3 working days.

The above is a guide only and may be subject to supplier stock availability. If an ordered product is not in stock we will notify you as soon as we can with and expected delivery date. Sometimes deliveries into the Scottish Highlands may take slightly longer than indicated, we’ll keep you informed of estimated delivery times in such cases.

Booking In:  All deliveries are booked in with the customer no less than 2 days prior to the delivery, and we give a time slot of AM or PM – you won’t have to wait in all day. We require customer mobile phone number, email address and delivery address.

Conditions: One-man delivery of items will be to the customers door, for items requiring 2 man delivery we will take items to the customers room of choice.  All items must be unwrapped and checked with in 7 days of delivery.

All products from Kingstown, Hypnos and Julian Bowen will be delivered to the room of your choice. Hypos will assemble new beds if required.